Frequently Asked Question
What is a PREMIUM support service?
Last Updated 3 years ago
If you want urgent resolution of your issue, or if the issue can not be resolved by free web/email support, and requires someone from our support team to visit or remotely connect to your computer - then you can pay for that service. This is pay as you go service. It means pay for the service and get your issue resolved on urgent basis.
There is also a subscription service available where you pay on monthly basis and you become eligible for the premium technical support via phone, whatsapp, or other channels.